mDigger Service Community

I am unable to log into the mdigger.com website using my windows mobile device (t-mobile dash).

It seems that the routine you use to check the "password" value of the "login form" is not working right because I am entering the correct password, but the login forms fails. I even tried the "Reset Password" feature from my device and entered the new password twice as requested, it accepted it and said it was changed successfully, but when I try to log in again, it fails.

It seems that your website will automatically detect a mobile device accessing it, and will redirect mobile devices to a mobile friendly version of your website - and it seems that the mobilefriendly version of the login page is where the problem is.

Hello,

Please check to make sure that cookies are not turned off from within your device's browser. If you still experience problems logging in, please let us know!

mDigger Team

Cookies are definately enabled - on windows mobile devices its all or nothing - there is no ability to enable cookies for one domain but not another like in desktop IE. So, I always have cookies enabled for all domains in my WM device.

If I specify a wrong email, it specifically says "email not known". So, because the login is failing, I am lead to believe its my password that's bad for some reason, but I tries a bunch of different passwords (just alpha, then a mix) and still NG.

Actually, our site does not automatically redirect you to the mobile version. Please try to log in at www.pda.mdigger.com. If you are still unsuccessful, please give us your login email.

Thank you,
mDigger Team

JohnCody:

Cookies are definately enabled - on windows mobile devices its all or nothing - there is no ability to enable cookies for one domain but not another like in desktop IE. So, I always have cookies enabled for all domains in my WM device.

If I specify a wrong email, it specifically says "email not known". So, because the login is failing, I am lead to believe its my password that's bad for some reason, but I tries a bunch of different passwords (just alpha, then a mix) and still NG.

Please, try some of the cookie test sites to make sure cookies do work in your mobile browser.

You can also try to login on http://pda.mdigger.net/en/ site in your desktop browser, to make sure it works with your login/password.

Thanks